Terms & Conditions

Welcome to Techluviz ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website (Techluviz Home) and our IT solutions, software development, cloud infrastructure, and consulting services (collectively, the "Services").

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use our platform or services.

1. Acceptance of Terms

By engaging with Techluviz—whether by browsing our website, submitting an inquiry, or signing a service agreement—you confirm that you have read, understood, and accept these Terms and Conditions, as well as our Privacy Policy. If you are using our services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Services and Scope of Work

Techluviz provides comprehensive digital transformation, including custom software development, web and mobile app development, cloud solutions, IT consulting, and cybersecurity services.

• Proposals & SOWs: Specific deliverables, timelines, project milestones, and pricing will be outlined in individual Statements of Work (SOW) or service contracts mutually agreed upon between Techluviz and the client.
• Modifications: Any modifications or additions to the scope of work must be documented and agreed upon in writing by both parties, which may involve adjustments to timelines and costs.

3. Intellectual Property Rights

4. User Conduct and Responsibilities

When accessing our website or utilizing our platform, you agree not to:

• Violate any applicable local, national, or international laws or regulations.
• Infringe upon the intellectual property, privacy, or legal rights of Techluviz or third parties.
• Attempt to gain unauthorized access to our servers, secure networks, database systems, or user accounts.
• Transmit any malware, viruses, trojan horses, or malicious code designed to disrupt, damage, or limit the functionality of software or hardware.
• Engage in automated data scraping, harvesting, or reverse engineering of our proprietary website elements.

5. Payment Terms and Invoicing

• Payment terms for professional services, milestone deliverables, or recurring maintenance subscriptions are governed by the specific agreement signed between Techluviz and the client.
• Invoices are due within the timeframe specified in the project contract (typically net 15 or net 30 days).
• Late payments may incur interest charges, and Techluviz reserves the right to suspend ongoing development, cloud hosting, or support services until accounts are brought current.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Techluviz, its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) our website or services.
• Any unauthorized access to or alteration of your transmissions or data stored on cloud infrastructure.
• Third-party conduct or content on our website or linked external sites.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Techluviz does not warrant that website functions will be uninterrupted, secure, or free of errors.

8. Indemnification

You agree to defend, indemnify, and hold harmless Techluviz and its officers, directors, employees, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your misuse of our website and services.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Kerala, India, without regard to its conflict of law provisions. Any legal action, suit, or proceeding arising out of or relating to these Terms shall be instituted exclusively in the courts located in Kochi, Ernakulam, Kerala.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will post the updated Terms on this page with a revised effective date. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us using the details below:

• Company Name: Techluviz
• Address: 2nd Floor, Kurians Building, 41/775A3, Padivattom, Edappally, Kochi, Ernakulam, Kerala 682024
• Phone: +91 99956 39333
• Email: contact@techluviz.com